Terms of Service

Please read these terms carefully before using our services. These terms govern your relationship with Thrilloram Holidays.

Effective from: January 2025

Welcome to Thrilloram Holidays

These Terms of Service ("Terms") govern your use of Thrilloram Holidays' website and services. By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

Thrilloram Holidays is a travel service provider committed to creating exceptional travel experiences. These terms ensure a clear understanding of rights and responsibilities for both parties.

Acceptance of Terms

  • By accessing and using Thrilloram Holidays services, you accept and agree to be bound by these terms
  • These terms apply to all visitors, users, and customers of our services
  • If you disagree with any part of these terms, you may not access our services
  • We reserve the right to update these terms at any time without prior notice
  • Continued use of our services constitutes acceptance of updated terms

User Responsibilities

  • Provide accurate and complete information during booking process
  • Ensure all travel documents (passport, visa, etc.) are valid and up-to-date
  • Comply with all applicable laws and regulations during travel
  • Respect local customs, cultures, and environmental guidelines
  • Report any issues or concerns promptly to our customer service team

Booking and Payment Terms

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed and payment received
  • Payment terms and schedules will be clearly communicated at time of booking
  • Additional charges may apply for special requests or modifications
  • All payments are processed through secure, encrypted channels

Liability and Limitations

  • Thrilloram Holidays acts as an intermediary between customers and service providers
  • We are not liable for acts, errors, or omissions of third-party service providers
  • Our liability is limited to the amount paid for the specific service
  • We recommend comprehensive travel insurance for all bookings
  • Force majeure events are beyond our control and may affect travel plans

Service Modifications and Cancellations

By Thrilloram Holidays

  • • We reserve the right to modify or cancel services due to unforeseen circumstances
  • • Alternative arrangements will be offered when possible
  • • Full refund provided if suitable alternative cannot be arranged
  • • Customers will be notified immediately of any changes

By Customers

  • • Cancellation terms vary by package and timing
  • • Refer to our detailed Cancellation Policy
  • • Some services may be non-refundable
  • • Travel insurance is recommended for protection

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Thrilloram Holidays and is protected by copyright and other intellectual property laws.

  • • You may not reproduce, distribute, or modify our content without permission
  • • Our trademarks and service marks are protected
  • • User-generated content may be used for promotional purposes
  • • Respect third-party intellectual property rights during travel

Dispute Resolution

We are committed to resolving any disputes amicably and efficiently:

1

Direct Communication

Contact our customer service team first

2

Mediation

Attempt resolution through mediation

3

Legal Action

Subject to local jurisdiction laws

Important Notice

These terms constitute the entire agreement between you and Thrilloram Holidays. If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect. These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.

Questions About These Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us.